Management
Jan 11, 2023
A fixed fee paid by the apps to the restaurants would help fix inefficiencies, says Professor Robert Swinney.
The rise of food-delivery services like DoorDash and Uber Eats provided a lifeline for restaurants during the pandemic.
The relationship, though, seems to have soured of late, as people slowly resume their eating-out habits.
One reason is an inherent flaw in the revenue-sharing contracts between the restaurants and delivery services, said Professor Robert Swinney of Duke University’s Fuqua School of Business.
Under the predominant revenue-sharing... read more